KT2i is your Premier ESM Professional Services Partner.
It’s one thing to have a world-class Enterprise Service Management platform; it’s another to have a world-class partner to assist with the implementation.
KT2i has provided professional services for a long list of Fortune 500 clients and has completed over 250 ESM Implementations for our customers. Additionally, our mastery of ESM, ITSM, CMDB, and related technology, industry best practices, process integration, and our approach greatly benefit our clients who look to us to move their visions from concept to reality successfully. As a result, we help our clients become more self-sufficient and take their service processes to higher satisfaction levels.
200+
ESM Implementations and Support Services
300+
Years of modern ESM Platform Experience
25+
Certified Consultants & Engineers across Ivant, JSM, and other ESM platforms
Leader in ESM Customer Satisfaction
ESM Advisory Services
ITIL Baseline Assessment
Our ITIL Baseline Assessment looks at best practices across HDI, ITIL, KCS, and CMMI to develop organizational alignment and improve your service maturity.
Service Desk Assessment
KT2i offers a Service Desk Assessment to help businesses improve their service desk’s efficiency, productivity, and cost-effectiveness.
Risk, Security, & Compliance
Let us help you address the constantly evolving threats while maintaining resource efficiency with a unified approach to risk, compliance, and security management.
ESM Managed Services
ESM Managed Support Services
KT2i provides certified engineers to support your ESM systems on a subscription basis, helping you monitor, manage, configure, and extend your ESM implementation.
ITSM for Managed Service Providers
KT2i offers an ESM solution specifically designed for Managed Service Providers (MSP) and Shared Services organizations. Our solution supports multiple customers, configurations, users, and SLAs.
