Case Studies & Success Stories

ITIL/ITSM Implementation Services ITSM Implementation

Transforming Legacy IT: How HCTRA Achieved Streamlined Efficiency and Scalable Processes

HCTRA modernized its IT environment, eliminating inefficiencies and building a scalable system that drives agility, compliance, and sustainable growth.

ITSM Implementation Microsoft Dynamics 365

Driving Digital Transformation in Food Manufacturing with Microsoft Dynamics 365

Streamlining global operations through a unified ERP strategy—enabling real-time visibility, operational efficiency, and strategic growth. Unified ERP rollout using Dynamics 365 Finance & SCM boosted inventory accuracy, reduced labor costs, and unlocked real-time decision-making across global operations.

App Modernization ITSM Implementation

ARDIS – Arkansas Division Transforms IT Service Delivery with Enterprise Service Management

Aging platforms and rising compliance demands drove ARDIS to modernize. The result: a unified, agile service model powering $80M in IT services.With us, ARDIS modernized IT service management, unifying 300 agencies on one portal, strengthening compliance, and creating a foundation for growth.

ITSM Implementation Microsoft Dynamics 365

ERP-Driven Telecom Transformation: Mastering Asset & Project Control at Scale

Empowering a $2B+ telecom giant to streamline operations, optimize 10M+ assets, and elevate financial visibility across 45+ entities on a single ERP backbone.

ITSM Implementation

University of Missouri: Five Campuses, One Seamless IT Experience

The University of Missouri partnered with us to unify IT services across its statewide campuses. Leveraging Ivanti and a shared services model.

ITIL ITIL/ITSM Advisory Services

ITIL-Aligned Change Management Implementation for Cuyahoga County

Cuyahoga County modernized change management with an ITIL-aligned Ivanti solution, cutting inefficiencies, improving oversight, and boosting user adoption.