Case Studies & Success Stories

DSW Fast-Tracks ITSM Transformation with KT2i and Ivanti

Faced with tight timelines and multiple concurrent system deployments, DSW turned to KT2i to implement a scalable, ITIL-aligned ITSM solution without disrupting business operations.

App Modernization ITSM Implementation Low-Code

Accelerating Retail Execution: How We Helped MyBrandForce Transform Brand Management with a Real-Time, Low-Code Platform

Leading consumer brands face a persistent challenge: limited visibility and control at the point of sale. MyBrandForce set out to change that—and turned to us to make it happen.

Featured ITSM Implementation

Leprino Foods (Manufacturing) Case Study

Leprino Foods is the world’s largest producer of cheese, whey protein, and dairy ingredients. Nevertheless, the company faced significant challenges in managing its operations efficiently.

App Modernization ITSM Implementation

ARDIS – Arkansas Division Transforms IT Service Delivery with Enterprise Service Management

Aging platforms and rising compliance demands drove ARDIS to modernize. The result: a unified, agile service model powering $80M in IT services.With us, ARDIS modernized IT service management, unifying 300 agencies on one portal, strengthening compliance, and creating a foundation for growth.

ITIL/ITSM Implementation Services ITSM Implementation

Transforming Legacy IT: How HCTRA Achieved Streamlined Efficiency and Scalable Processes

HCTRA modernized its IT environment, eliminating inefficiencies and building a scalable system that drives agility, compliance, and sustainable growth.

ITIL/ITSM Advisory Services ITIL/ITSM Implementation Services ITSM Implementation

IT Asset Management Optimization for a $36B Retailer

A $36B retailer cut software spend by 5% and reduced change-related disruptions by 30% through enterprise IT asset management optimization.