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Companies often seek to tailor packaged solution portals to align with their own look and feel. Personalization improves the customer experience; enhanced usability often increases self-service and satisfaction levels.

Enhance your Jira Service Management customer portal with app extensions that deliver customization options, improved visibility to support expectations, and gauge customer satisfaction. Empower your users with tailored experiences and greater control, all while optimizing support efficiency and satisfaction.

Expand the fields available on the JSM Customer Portal
Add your own survey to the JSM Customer Portal
Set user expectations with clear service level agreement values on the customer portal