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Ready to use plug-ins to get the most out of your help desk customer portal experience

CHALLENGE

Looking to provide JSM Customer Portal users with more features beyond the standard configuration?

Companies often seek to tailor packaged solution portals to align with their own look and feel. Personalization improves the customer experience; enhanced usability often increases self-service and satisfaction levels.

SOLUTIONS

Atlassian Marketplace Apps that extend the JSM Customer Portal experience

Enhance your Jira Service Management customer portal with app extensions that deliver customization options, improved visibility to support expectations, and gauge customer satisfaction. Empower your users with tailored experiences and greater control, all while optimizing support efficiency and satisfaction.

Additional Fields for Jira Service Management

Expand the fields available on the JSM Customer Portal

CSAT for Jira Service Management

Add your own survey to the JSM Customer Portal

SLA Insights for Jira Service Management

Set user expectations with clear service level agreement values on the customer portal