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At KT2i, We Combine Deep Industry Experience with ServiceNow Technical Expertise To
Maximize Your ServiceNow Investment

The KT2i Advantage

KT2i is your trusted partner for maximizing value realization across the ServiceNow AI Platform. We take a wholistic approach to guide your ServiceNow strategy so that your investments deliver outcomes that achieve your top business objectives. We are adamant about quality and build a solid foundation for process and automation optimization today, tomorrow, and into the future.

At KT2i, we bring an unwavering commitment to your ServiceNow success story.

Expert Leadership + The Power of the AI Platform

Your Formula for Success

Certified ServiceNow Experts

Receive a strategic roadmap and best practices guidance from Certified ServiceNow experts.

Supercharged ROI

Improve ROI and lower TCO of your ServiceNow system by working with our ServiceNow experts.

Quality Automation

Improve operational efficiency through hyper-automation and integrations for continuous improvement of your workflows and business processes.

Better Business Data

Fuel business decisions by visualizing accurate, meaningful data across all your ServiceNow solutions.

Strategic Growth & Adoption

Drive organizational value by enhancing the user experience and expanding ServiceNow across multiple departments to break down silos.

Data Integrity & AI Readiness

Build a foundation of trust with a high-accuracy CMDB and governed data structures, ensuring your reports are reliable and your platform is prepared for AI implementation.

Expert Implementation

Eliminate the complexity and significant cost of recruiting, training, and retaining in-house ServiceNow specialists by leveraging our ready-to-deploy expertise.

Best-Practice Platform Architecture

Future-proof your investment with solution designs and development workflows that adhere strictly to industry best practices and scalable architecture.

Process Automation & Integration

Maximize operational efficiency by removing manual bottlenecks and synchronizing your ecosystem through seamless third-party application integrations.

Dedicated Continuity & Governance

Ensure project stability and clear communication through a dedicated team leader who serves as your single, consistent point of accountability.

Expertise across the ServiceNow AI Platform

Advisory Services
  • Strategic Planning to Optimize Value & Maximize ROI
  • Solution Design & Digital Transformation Guidance
  • Governance & Compliance
  • Organizational Change Management
  • Best Practice recommendations
  • Delivered by Certified Master Architect
Project Services
  • Platform or Module Implementations and Upgrades
  • Custom Applications and Portals
  • Solution Integrations
  • Process Optimization
  • Performance Tuning
  • Data Migration
  • Training
  • Asset & CMDB Maturity
Managed Services
  • Platform Administration
  • ServiceNow Backlog Management
  • Configuration & Customization
  • System Monitoring & Performance Management
  • Patch Management, Cloning & Upgrades
  • Data Management & Reporting
  • Security Management
Service Catalog & Workflow/Flow Designer
IT Service Management

Customer Service Management

Field Service Management
Strategic Portfolio Management
IT Operations Management
Asset Management / CMDB / CSDM
HR Service Delivery
Security Incident Response
Employee Center
Custom Applications & Portals
Integrations