The KT2i Advantage

Certified ServiceNow Experts

Receive a strategic roadmap and best practices guidance from Certified ServiceNow experts.

Supercharged ROI

Improve ROI and lower TCO of your ServiceNow system by working with our ServiceNow experts.

Quality Automation

Improve operational efficiency through hyper-automation and integrations for continuous improvement of your workflows and business processes.

Better Business Data

Fuel business decisions by visualizing accurate, meaningful data across all your ServiceNow solutions.

Strategic Growth & Adoption


Drive organizational value by enhancing the user experience and expanding ServiceNow across multiple departments to break down silos.

Data Integrity & AI Readiness


Build a foundation of trust with a high-accuracy CMDB and governed data structures, ensuring your reports are reliable and your platform is prepared for AI implementation.

Expert Implementation


Eliminate the complexity and significant cost of recruiting, training, and retaining in-house ServiceNow specialists by leveraging our ready-to-deploy expertise.

Best-Practice Platform Architecture


Future-proof your investment with solution designs and development workflows that adhere strictly to industry best practices and scalable architecture.

Process Automation & Integration


Maximize operational efficiency by removing manual bottlenecks and synchronizing your ecosystem through seamless third-party application integrations.

Dedicated Continuity & Governance


Ensure project stability and clear communication through a dedicated team leader who serves as your single, consistent point of accountability.

Future-Ready ServiceNow Migration

Secure and scalable migration with business continuity assured. Leveraging deep cross-platform migration experience, we guide your transition to ServiceNow with clarity and control defining the right scope, aligning stakeholders, optimizing timelines and phased delivery, ensuring system readiness, and delivering focused training so your teams achieve faster adoption, measurable outcomes, and sustained value from the ServiceNow AI Platform.

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to ServiceNow

Transition from Cherwell to ServiceNow to reduce customization debt and improve scale. We modernize processes and align them with ServiceNow best practices.

to ServiceNow

Move from Ivanti to ServiceNow to unify ITSM on a single, scalable platform. We migrate data, workflows, and integrations while improving automation and visibility.

to ServiceNow

Upgrade from ManageEngine to ServiceNow as you outgrow tool-centric ITSM. We consolidate systems into an enterprise workflow platform with stronger control and automation.

Expertise across the ServiceNow AI Platform

Advisory Services
  • Strategic Planning to Optimize Value & Maximize ROI
  • Solution Design & Digital Transformation Guidance
  • Governance & Compliance
  • Organizational Change Management
  • Best Practice recommendations
  • ServiceNow Environment Assessment
  • AI Readiness Assessment
Project Services
  • Platform or Module Implementations and Upgrades
  • Custom Applications and Portals
  • Solution Integrations
  • Process Optimization
  • Performance Tuning
  • Data Migration
  • Training
  • Asset & CMDB Maturity
Managed Services
  • Platform Administration
  • ServiceNow Backlog Management
  • Configuration & Customization
  • System Monitoring & Performance Management
  • Patch Management, Cloning & Upgrades
  • Data Management & Reporting
  • Security Management
Service Catalog & Workflow/Flow Designer
IT Service Management

Customer Service Management

Field Service Management
Strategic Portfolio Management
IT Operations Management
Asset Management / CMDB / CSDM
HR Service Delivery
Security Incident Response
AI Control Tower
Custom Applications & Portals
Integrations