THE ServiceNow OT Solution
OT Cybersecurity is no longer just an IT problem - it's THE Business Continuity Challenge.
IT/OT Convergence is creating a board-level risk imperative. The cyber threat landscape targeting Operational Technology (OT) and Industrial Control (ICS) is evolving faster than ever. ServiceNow unifies OT security into enterprise risk and compliance on a single platform.
01
Workflows that talk industrial language
OT specific integrations with processes tailored for compliance.
02
Dedicated OT Data Model
Tailored CMDB extensions and industry specific context e.g. ISA 95.
03
Tailored Industrial Experience
Purpose built workspace with guided setup for accelerated time to value.
04
Industry Specific Solutions
Advanced, purpose-fit capabilities to maximize operations across Manufacturing, Energy Utilities, and Life Sciences.
05
AI Native
Built into the platform for advanced capabilities with ServiceNow's OT Vulnerability Response, OT Visibility, OT Service Management, OT Asset Management, & Industrial Connected Workforce.
KT2i + ServiceNow's Operational Technology Management
Key Differentiator
KT2i's Deep Operational Technology Management Expertise
KT2i brings a vast amount of collective industry specific expertise in Enterprise Asset Management & Operational Technology across several verticals including Engineering/IoT, Manufacturing, Utilities, Oil & Gas, Healthcare, FinServ, SLED and more.
Our team includes technology executives with 25+ years of experience who specialize in architecting multi-disciplinary engineering ecosystems across software, hardware, mechanical, embedded, controls, and manufacturing engineering, aligned tightly with industrial product lifecycles.
Our engineering & manufacturing team’s experience with IT / ET / OT is in both discrete and process manufacturing environments with companies like Honeywell, Rockwell, L&T and more.
OT Visibility
OT Visibility provides a visual map of processes and dependencies related to OT assets. It leverages the industry-standard framework, ISA-95, to specify OT asset criticality and process mapping in industrial environments.
OT Incident Management
Drive workflows to quickly restore production processes impacted by OT devices. The OT Incident Management application enables engineers to quickly resolve Operational Technology and production process issues.
OT Change Management
Enables your team members to work collaboratively on changes to OT devices or industrial equipment configurations. These changes include any optimizations, alterations in the production process, or vulnerability fixes.
OT Vulnerability Response
Enables effective prioritization and remediation of OT device vulnerabilities at the site level. By leveraging the CMDB relationships of OT devices, vulnerable devices or items can be prioritized based on the criticality of the production process they automate.
Digitize the Smart Industry
With KT2i's experience and ServiceNow's Operational Technology Management, organizations can optimize production, security, and cost.
01
Strengthen industrial security
• Enhanced cybersecurity by gaining full visibility into OT assets• Simplified regulatory compliance with automated tracking• Strategic advantage by prioritizing critical vulnerabilities
02
Minimized production downtime
• Increased operational efficiency (OEE) by proactive service management • Reduced costs with maximized uptime and lower production delays • Production context by associating discovered production assets to production flows
03
Simplified IT/OT
• Simplification by eliminating silos and platform sprawl • Enhanced responsiveness with end-to-end visibility across both IT and OT • Innovation by bringing IT best practices to pressing OT needs
WHY KT2i
Deep industry experience. Real ServiceNow expertise.
KT2i provides a dedicated team with the precise expertise required to align business objectives with technology investment — backed by extensive delivery and implementation experience across industries.
Ready to optimize Operational Technology Management?
Get in touch with our team today to define your roadmap.
